Managed IT Services

Here are a few of the services our help desk team provides:

• User support for issues related to desktops, laptops, mobile devices and other peripheral devices.
• Help with your MS Office or Office 365 questions and licenses.
• Vendor support – internet provider, copier, specialty software – we’ll help you with it.
• If it doesn’t fall into one of the above categories, we can handle it too. You’d be surprised at the requests we get.  Just ask!

With Cloud Computing services from Common Sense Solutions, you get:

• The ability to work from any device, anywhere, any time
• Freedom from huge upfront expenditures for equipment and licensing
• Scalable costs as your staffing levels change
• Zero risk for equipment repairs and upgrades

Common Sense Solutions has helped to protect our clients’ networks for over 30 years with products, services and support in the following areas:

• Create strong security policies to control access to users on your network
• Install, configure and maintain antivirus and anti-malware software
• Train employees on best practices to avoid suspicious emails & other security threats
• Install, configure and maintain an appropriate firewall
• Implement mobile device security measures and software
• Implement web security software

Monitoring & Maintenance includes:

• 24/7 x 365 Monitoring of Workstations
• Workstation Antivirus
• Workstation Patch Management