FieldEase for Service Management
The FieldEase Electronic Work Orders Module allows you to dispatch service calls to your technicians in the field. Technicians receive notices of new calls along with a service address, a map and driving directions and any specific instructions directly on their tablet PC.
At the completion of a service call, technicians can enter any notes onto the work order and accept the customer’s signature electronically on the tablet PC. Once the signature has been captured, the completed work order is available to the accounting department for same-day invoicing.
Electronic service call dispatching and work order submittal streamline the service call process from beginning to end. FieldEase allows service technicians to spend more time on calls and less time figuring out where to go and how to get there.
Additionally, because FieldEase allows you to process service invoices the
same day as the service call, cash flow can be improved dramatically.