PHONE

888.523.2568

EMAIL

JOBS@CSSWORKS.COM

OFFICE HOURS

8:00am – 5:00pm

Network Engineer

One of the Midwest’s top providers of technology solutions is seeking a Network Engineer to join our growing consulting business. This position solves client challenges with the implementation of technology for companies with 5 to 50 users.

You’ll love working with us because of the never-ending learning opportunities, professional growth and fabulous work environment. We were ranked one of the best places to work three years in a row. This is a great opportunity to get in on the ground floor of a growing company of talented professionals that have big things ahead.

Responsibilities:

  • Design and build functional networks from the ground up based on client’s specific needs
  • Configure and install network hardware and software
  • Make sure all machines on a network communicate with each other properly
  • Install and update network security software
  • Monitor network performance to try and catch fires before they happen
  • Create and implement network security measures.
  • Configure and monitor network security protocols like user access levels, data access history, and other related security concerns
  • Compile and provide network status reports to clients or other responsible technology individuals
  • Provide aid and mentor helpdesk support for escalated client issues
  • Respond and work on resolution of escalated monitoring software alerts
  • Provide input on project plans and timelines
  • Provide on-site or remote support to clients for network issues including:
    • Servers, workstations, and all other peripheral network equipment
    • O365 issues
    • Cloud issues
    • Firewall support and renewal
    • Wi-Fi issues

Requirements:

6+ years in a technical consulting role providing both remote and onsite technical support in the following technologies (certified in one or more):

  • Microsoft Windows Desktop Operating Systems (Windows 7, 8, 10)
  • Microsoft Windows Server Operating Systems (2008 R2, 2012, 2016, 2019)
  • Microsoft Azure
  • Hypervisor
  • DUO MFA
  • Mimecast
  • Datto
  • Microsoft Exchange (2007, 2010, 2013, 2016)
  • Office 365 Support and Implementation
  • Microsoft Active Directory, Remote Desktop/Terminal Services
  • Knowledge of network concepts (DNS, DHCP, VPN, VLAN, and TCP/IP)
  • Knowledge of Network Firewalls, Switches, and Routers
  • Backup and DR software (Replibit, eFolder, AppAssure)
  • Understanding of Telco and VoIP Systems
  • Understanding of Cloud and Hosted solutions
  • Virtualization
  • Familiarity with a scripting language
  • Formal education, certification, college degree in the field of computer science and/or information technology or equivalent work experience
  • Exceptional troubleshooting skills
  • Comfortable with interacting with end-users at all levels
  • Ability to be a team player and function independently when appropriate
  • Excellent time management skills
  • Valid driver’s license

We can teach you the technical side of our business, but we can’t teach you to love working with customers. You might fit in our role if some of the following are true:

  • You measure your success for the day by whether you’ve made someone ridiculously happy
  • People have ever looked at you suspiciously because you’re a little too excited to be at work
  • You end interactions with customers with, “Is there anything else I can do to help” because you’re genuinely interested
  • You’ve ever called back a client or customer just to be sure that everything went okay
  • You can have a conversation about a computer problem with a hardware engineer and your grandmother and have it make sense to both of them

For the right candidate, we offer:

  • Competitive compensation including base salary plus incentive
  • Continuing education and learning culture
  • Excellent and comprehensive benefits

Fun and challenging work environment